Because this is a digital product and customers receive immediate access to the downloadable/digital materials after purchase, all sales are final and refunds are not offered once access has been provided, except where a refund is required by applicable law.
If you experience a technical problem accessing the purchased files, please contact support so we can help resolve the access issue.
Trouble accessing your files?
Reach out with your order details and the email address used at checkout, and we'll help you get access to your download.
Optional add-on at checkout
The same policy applies to any optional add-on purchased at checkout, since access is also delivered digitally and immediately.
Nothing in this policy is intended to limit or override any rights you may have under applicable consumer-protection laws.